Effective Date: January 1, 2026
Last Updated: January 28, 2026
At EZLotManager.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (EZLotManager.com), use our cloud-based dealer management system (the "Service"), or interact with us in any way.
By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.
1. Information We Collect
We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you ("Personal Information").
Information You Provide Directly
- Contact information (name, business email, phone number, dealership/company name)
- Business details (address, city, state, ZIP code, website)
- Account registration and login credentials (if applicable)
- Communications you send to us (support requests, demo requests, trial sign-ups)
- Dealership-related data you upload or enter into the Service (inventory, customer leads, deal information – processed securely as part of the DMS functionality)
Information Collected Automatically
- Device and browser information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, referring URLs)
- Cookies and similar technologies (for analytics, session management, and preferences)
Payment Information
If you subscribe to paid plans, we use secure third-party payment processors (e.g., Stripe or similar). We do not store full credit card details on our servers.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our cloud-based dealer management services
- To process trial requests, demos, and subscriptions
- To communicate with you about your account, updates, support, and marketing (with opt-out options)
- To analyze usage trends and enhance user experience
- To comply with legal obligations, prevent fraud, and enforce our terms
- To protect the security and integrity of our Service
3. Sharing Your Information
We do not sell your Personal Information. We may share information with:
- Service providers (hosting, analytics, email, payment processors) who are bound by confidentiality
- Lenders or third-party integrations you authorize within the Service
- Law enforcement or government agencies when required by law
- Business partners in connection with a merger, acquisition, or asset sale
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain Personal Information for as long as necessary to provide the Service, fulfill legal obligations, resolve disputes, and enforce agreements. Trial/contact data is typically retained for business purposes unless deletion is requested.
6. Your Privacy Rights
Depending on your location, you may have rights under laws such as GDPR, CCPA/CPRA, or others, including:
- Access to your Personal Information
- Correction or deletion of your data
- Opt-out of certain data processing or sales (CCPA)
- Withdrawal of consent
To exercise these rights, contact us at the email below. We will respond within the timeframes required by applicable law.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance functionality and analyze usage. You can manage preferences through your browser settings. For more details, see our Cookie Policy (if separate) or contact us.
8. Children's Privacy
Our Service is not intended for individuals under 16 years of age. We do not knowingly collect Personal Information from children.
9. International Data Transfers
Your information may be transferred to and processed in the United States or other countries. We use appropriate safeguards for cross-border transfers where required.
10. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted here with an updated "Last Updated" date. Continued use of the Service after changes constitutes acceptance.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: support@ezlotmanager.com
Website: EZLotManager.com